11. What's the lead time?
1–3 days for sample arrangement; 7–14 working days for standard orders; 20–25 working days for customized orders.
2 2. Are you a factory?
Yes, we are a professional factory of headlight bulbs with over 20 years of history. And at present, we concentrate on developing and manufacturing LED headlight bulbs.
33. Do you offer OEM/ODM service?
Yes, we provide OEM/ODM service and support for our network of retail and distributor partners.
44. How long is the warranty period of the product?
We offer a 12–18 months warranty. During the warranty period, if any defects happen, please send us a picture or a video. We will analyze the problem and will asap give you a free replacement or a better solution.
5 5. What payment methods do you accept?
We accept T/T, PayPal, Western Union and MoneyGram.
6 6. Do you have catalog and price list?
Yes, you can download our free catalog on our website and contact us by quote form to get your price list.
7 7. What is your sample policy?
Free samples are available. Please send us your contact information, and the sample will be sent out within 3 days.
88. When should I install a load resistor or a LED decoder?
When you install LED headlights into your car and have any of the following issues, you may need a load resistor or a LED decoder.
1) Bulb flashing when turned on.
2) Headlight error displayed.
3) Bulbs stay illuminated after they are turned off.
4) Abnormally dim light output.
1) Bulb flashing when turned on.
2) Headlight error displayed.
3) Bulbs stay illuminated after they are turned off.
4) Abnormally dim light output.
99. What types of adapter do you have?
We have many different types of adapter. Just tell us your car type and bulb model, we will recommend the right one for you.
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